Refund Policy

Effective Date: [ july 9, 2026]

At Digital Goods Store, customer satisfaction is important to us. We strive to provide high-quality digital products and a smooth purchasing experience.

1. Eligibility for Refund

We offer a 7-day refund policy on eligible digital products.

If you are not satisfied with your purchase, you may request a refund within 7 calendar days from the date of purchase.

2. How to Request a Refund

To request a refund, please email us at:

Email: digitalgoodsstore15@gmail.com

Please include the following information in your email:

Your full name
Order ID or transaction ID
Email address used for the purchase
Date of purchase
Reason for requesting the refund

Providing complete information will help us process your request more quickly.

3. Refund Review

Once we receive your refund request, we will review it and notify you of the outcome.

If your request is approved, your refund will be processed to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refunded amount to appear in your account.

4. Non-Eligible Refund Requests

Refund requests may be declined if:

The request is made more than 7 days after the purchase date.
Fraudulent or abusive refund requests are identified.
The purchase violates our Terms and Conditions.

5. Technical Issues

If you experience any problems downloading or accessing your digital product, please contact us before requesting a refund. We will make reasonable efforts to resolve technical issues as quickly as possible.

6. Contact Us

If you have any questions about this Refund Policy or need assistance with your purchase, please contact us:

Email: digitalgoodsstore@gmail.com

We aim to respond to all refund requests and support enquiries as promptly as possible.